Returns & Exchanges

At Rustorange, we want you to love your fashion finds; if you are not completely satisfied, we offer a seamless 15-day return and exchange policy for all unworn items. We ensure every piece meets our quality standards, but we are here to help if you need a different size or a full refund.

Return Process

• 1.
  Initiate Request

  Visit our online returns portal and enter your order ID and email address to select the items you wish to return or exchange.

• 2.
  Pack the Items

  Place the items in their original packaging with all tags intact and include the invoice to ensure a smooth verification process.

• 3.
  Handover to Courier

  Our logistics partner will arrive at your doorstep within 48 hours to collect the package at no additional cost to you.

• 4.
  Quality Check & Refund

  Once the item reaches our warehouse and passes a quality inspection, your refund or exchange will be processed within 5-7 business days.